Privacy Policy

1. Information we collect

When you visit shopkoolpte.com, we may collect:

• Device information — IP address, browser, operating system, device type.
• Usage data — pages visited, links clicked, session duration, referrer.
• Messages you send us — any questions or feedback you submit.

2. How we use information

• Improving the site and our content
• Measuring traffic and usage patterns
• Responding to your messages
• Meeting legal obligations

3. Purchases are handled by Amazon

Koolpte products are sold exclusively through Amazon.com. Payment, shipping, returns, and order support are handled by Amazon under Amazon's own Privacy Notice and Conditions of Use. We do not receive or store your payment details.

For any order-related question, use the Amazon order page and choose Get product support or Contact seller.

4. Sharing

We may share limited information with:

• Service providers that operate our website (hosting, analytics).
• Legal authorities when required by law or to protect our rights.

We do not sell personal information.

5. Cookies and analytics

We use cookies and similar technologies (including PostHog) to understand how people use the site. You can disable cookies in your browser — some features may not work the same way afterward.

6. Security

We use reasonable technical and organizational measures to protect information we hold. No internet transmission or storage is 100% secure, so we cannot guarantee absolute security.

7. Your rights

Depending on where you live, you may have the right to:

• Access the information we hold about you
• Correct inaccurate information
• Ask us to delete your information
• Object to or restrict certain uses
• Receive your data in a portable format
• Withdraw consent where processing is consent-based

8. Children

shopkoolpte.com is not directed to children under 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has shared information with us, please contact us through the Amazon order page.

9. Changes

We may update this policy as practices or laws change. When we do, the “Last updated” date at the top of this page will change.

10. Contact

For privacy questions, use the Amazon order page where you bought the product. For order support, the same — Amazon's support flow is the fastest path.