Contact Koolpte
Have a question about a telescope, spotting scope, or microscope? Here's how to reach us.
Order questions
Order status, shipping, returns, refunds, and warranty claims are fastest through the order page where you bought the product — open your order and choose Get product support or Contact seller.
General questions
Pre-purchase questions about specs, included accessories, compatibility, or what each scope can actually see — post on the product page and we'll answer there.
Business address
Koolpte1700 Westlake Ave N #200
Seattle, WA 98109
United States
Hours: Mon–Fri, 9:00am–5:00pm PT
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