Privacy Policy

1. Information We Collect

We may collect the following types of information when you visit our website, make a purchase, or interact with us:

• Device Information: IP address, browser type, operating system, device type.
• Usage Data: Pages visited, time spent on site, links clicked, products viewed.
• Communication Data: Emails, customer support inquiries, reviews, survey responses.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Providing customer support and responding to inquiries
• Improving our website, products, and services
• Sending order confirmations and shipping updates
• Communicating about new products, special offers, and promotions (if you've opted in)
• Preventing fraud and ensuring secure transactions
• Complying with legal obligations

3. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Companies that help us operate our business (payment processors, shipping companies, hosting providers).
• Business Partners: Trusted partners who help us provide and improve our services.
• Legal Authorities: When required by law, court order, or to protect our rights.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, but disabling them may affect site functionality.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability (receiving your data in a structured, machine-readable format)
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Koolpte
1700 Westlake Ave N #200
Seattle, WA 98109
United States
Note: For product support, please contact us ONLY through your Amazon account.